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Bad score 5.5

ilyass saber
(@saberilyass)
New Member

Hi, i have Hmailserver (SMTP), i test my ip address, At "mail-tester.com" I found the errors you see in the pictures.
Please help me in solving these problems.

score5 5 1

 

score5 5 2
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Topic starter Posted : 23/04/2022 1:28 pm
tasnim liked
Hasan Aboul Hasan
(@admin)
Prominent Member

where is the VPS hosted?

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Posted : 24/04/2022 11:44 pm
ilyass saber
(@saberilyass)
New Member

 

contabo com

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Topic starter Posted : 25/04/2022 10:19 pm
tasnim liked
Hasan Aboul Hasan
(@admin)
Prominent Member

@saberilyass check your IP and domains if blacklisted here:

https://mxtoolbox.com/blacklists.aspx

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Posted : 27/04/2022 11:32 am
tasnim liked
ilyass saber
(@saberilyass)
New Member

@admin 

All its OK.

But, this has 2 lines listed, check below : 

LISTED TRUNCATE
LISTED UCEPROTECTL3

 

 

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Topic starter Posted : 27/04/2022 11:58 pm
tasnim liked
Hasan Aboul Hasan
(@admin)
Prominent Member

@saberilyass probably this is the problem

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Posted : 29/04/2022 12:07 pm
tasnim liked
ilyass saber
(@saberilyass)
New Member

Hi Hasan @admin

I contacted CONTABO support and then the answer is not satisfactory it did not solve my problem, I am in trouble.

Please help me as soon as possible.

 

Support answer in the text below : 

 

Thank you for your e-mail.

UCEPROTECT recently changed their listing policy and this caused IP addresses from our network to be listed in their so-called "Level 3" blacklist. We started analyzing the background of this listing immediately upon notice and implemented measures to solve the cases causing this listing right away.

As we do not have any influence on the delisting process as such it is not possible for us to give you an estimated time for the delisting at UCEPROTECT. Therefore, we also investigated the consequences of a Level 3 blacklisting at UCEPROTECT ourselves:

Big mail providers (e.g. Gmail, Hotmail, Yahoo) are not using the UCEPROTECT filters at all and e-mails to those providers are therefore not affected by this listing.

Even smaller mail servers using the UCEPROTECT filters will most likely not include the Level 3 rules since UCEPROTECT themselves consider the Level 3 filter as too strict.

While we are still working on a final solution regarding the UCEPROTECT listing, the blacklisting as such should not have any impact on regular mail delivery from your server. Even though mail servers with a too strict filter setup may be affected, the current listing can be considered uncritical for general mail delivery.

If you just started using our services, we recommend you check our tutorial "First Steps with Contabo". In general, our FAQ, our tutorials, our blog, and the features in the Contabo Customer Control Panel (access only for customers) offer quick assistance with many issues you might encounter or questions you might have.

Still, we are always available for you personally and will respond to all of your questions as soon as possible. Always feel free to contact us.

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Topic starter Posted : 09/05/2022 8:11 pm
Hasan Aboul Hasan
(@admin)
Prominent Member

Hi Friend, yeah, what about the answer, I don't see anything wierd.

ReplyQuote
Posted : 11/05/2022 11:25 am
ilyass saber
(@saberilyass)
New Member

Hi @Admin , yeah, How do I solve my problem ???

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Topic starter Posted : 11/05/2022 6:59 pm
Hasan Aboul Hasan
(@admin)
Prominent Member

@saberilyass we can't do anything about this except maybe asking the service to remove the blacklist. not contabo, but UCEPROTECT 

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Posted : 13/05/2022 9:06 am
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