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Super Email sender: Smtp not working

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jcollinsrentals
(@jcollinsrentals)
New Member

my smtp set up is not responding, error sending test, I have tried for over 6 hours and it is not working

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Topic starter Posted : 02/04/2021 3:14 pm
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Hasan Aboul Hasan
(@admin)
Prominent Member

Hi friend, please explain what SMTP is this, what tutorial you are following, add some details.

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Posted : 02/04/2021 3:39 pm
jcollinsrentals
(@jcollinsrentals)
New Member

@admin I am using a gmail smtp, i followed the instruction on the YouTube download  and install, please check the error on the attached image.

 SMTP
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Topic starter Posted : 02/04/2021 4:29 pm
Hasan Aboul Hasan
(@admin)
Prominent Member

You are Gsuite? or gmail STMP?

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Posted : 02/04/2021 4:51 pm
asma
 asma
(@asma)
New Member

hi guys im having the exact same problem .the same message pops up i cant send test email it says an error because idk what to put in the ip server section i tried 5 different ip servers but still not working i am an stmp and i followed this tutorial

This post was modified 1 year ago by asma
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Posted : 02/04/2021 6:05 pm
Danny97
(@danny97)
New Member

Hi! I was following the youtube video about office 365 cold email setup and I have the same problem. I also tried smtp test on gmass.co and everything worked I had no errors

This post was modified 1 year ago by Danny97
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Posted : 02/04/2021 6:15 pm
asma
 asma
(@asma)
New Member

@admin im having the same problem emails dont pass ,do i need to build my own smtp to be able to end bulk emails?

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Posted : 02/04/2021 7:04 pm
Hasan Aboul Hasan
(@admin)
Prominent Member

@danny97 Hi friend, if it works on gmass, then it must work in the app, can you please send a screenshot of the SMTP settings, you can hide the password.

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Posted : 03/04/2021 3:29 pm
Hasan Aboul Hasan
(@admin)
Prominent Member

@asma You need an SMTP to use the app

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Posted : 03/04/2021 3:29 pm
Danny97
(@danny97)
New Member

@admin Here is the screenshot of smtp settings. https://prnt.sc/1139ptp

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Posted : 03/04/2021 4:20 pm
veronicafashion222@gmail.com
(@veronicafashion222gmail-com)
New Member

please i need email sender license key. i just downloaded it few minutes ago

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Posted : 04/04/2021 3:23 am
Hasan Aboul Hasan
(@admin)
Prominent Member

@veronicafashion222gmail-com

You Can Get one from H-supertools.

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Posted : 04/04/2021 7:49 am
Hasan Aboul Hasan
(@admin)
Prominent Member

@danny97 can you please send me a screenshot of gmass test

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Posted : 04/04/2021 7:50 am
Danny97
(@danny97)
New Member

@admin  Sure.) Here are the links https://prnt.sc/113yw1x , https://prnt.sc/113ywnh , https://prnt.sc/113yx8t

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Posted : 04/04/2021 1:45 pm
Hasan Aboul Hasan
(@admin)
Prominent Member

and what is the error that is showing in the app. can you try to run a test campaign, and check the logs.

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Posted : 04/04/2021 2:00 pm
veronicafashion222@gmail.com
(@veronicafashion222gmail-com)
New Member

hello thanks for the reply.... where would i get the licence key from

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Posted : 04/04/2021 9:00 pm
Hasan Aboul Hasan
(@admin)
Prominent Member

Please watch this video:

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Posted : 04/04/2021 9:16 pm
Danny97
(@danny97)
New Member

@admin screenshots of the log https://prnt.sc/114k4bj , https://prnt.sc/114k4q8

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Posted : 05/04/2021 6:11 am
Hasan Aboul Hasan
(@admin)
Prominent Member

@danny97 Wierd, can you please send me a private email to hasan@h-educate.com

and with the credentials so I can test

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Posted : 05/04/2021 7:26 am
Danny97
(@danny97)
New Member

@admin Yes ofc. I sent you message from this email adress - daniel.cervenak97@gmail.com 

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Posted : 05/04/2021 11:39 am
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