Emails Still in Spam even though I got 10/10 as sending score!

Forums Email Marketing SMTP Servers Emails Still in Spam even though I got 10/10 as sending score!

  • Post
Viewing 17 replies - 1 through 17 (of 17 total)
  • Replies
    Hasan AboulHasan
    Site Admin
    none
    I mentioned this issue in the course, when you create a new SMTP server, it will have no reputation, it’s a Brand Server.

    So Mailing companies like Gmail, Yahoo, Hotmail, and other companies will take precautions and will not allow this server to reach inbox because it may be for spamming.

    so the idea is that you need to warm up your server properly and Get a Good Reputation Before you can reach the Inbox.

    It’s obvious because if it’s not like this, spammers will every day create SMTP servers and start sending spam.

    Learn more about this by following my Email Marketing Videos on my channel.

    And please read the Email marketing startup Guide to understand the basic concepts and how thigs work:

    https://h-educate.com/email-marketing-startup-guide/

    Also, Please check My new Guide:

    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
    1
    0
    ryant21
    Participant
    ID
    do we have to go thru warm up process if we use amazon ses?
    0
    0
    Michael26
    Participant
    1
    0
    Hasan AboulHasan
    Site Admin
    none
    Hi friend, in SES we have two types of IP addresses, shared, and dedicated.

    id you are using a shared IP no need to warm up, if you are using dedicated, you have to warm up, but what’s nice is that we have an auto warm-up feature in SES, so you dont have to worry about this.

    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
    0
    0
    ryant21
    Participant
    ID

    Hasan AboulHasan: Hi friend, in SES we have two types of IP addresses, shared, and dedicated.

     

    id you are using a shared IP no need to warm up, if you are using dedicated, you have to warm up, but what’s nice is that we have an auto warm-up feature in SES, so you dont have to worry about this.

    Great!
    Now this leads to other question:
    If I want to build my list using optin page which one is the best to use, shared ip or dedicated ip?
    since dedicated ip has auto warm up feature in ses I think this should be the best choice because to maintain its reputation will depends on how I send emails not a bunch of other people, am I correct to think this way?

    • This reply was modified 3 months, 2 weeks ago by ryant21.
    0
    0
    Hasan AboulHasan
    Site Admin
    none
    You can use both its ok, no need for dedicated except for very high and consistent email campaigns.

    I explained this on my channel:

    Video link

    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
    0
    0
    ewanly
    Participant
    Hi Hasan,

    In my case, I’ve created an email address in my dedicated server in Contabo using cPanel. And I’m getting 10/10 in email testing,  SPF, DKIM, DMARC all set.

    But when I email validate my email address I’m getting unknown/don’t send!. I tried my email validation with many services including yours and debounce, all giving unknown. But at the same time, I’m able to send emails to Gmail and Outlook and I’m getting in the inbox without any problem.

    So I’m confused about how these email validators are working and how to trust them? And how to make my emails accepted by email validators?

    Thanks

    0
    0
    Hasan AboulHasan
    Site Admin
    none
    Hi friend, all email validation services have some limits, as they are not sending emails actually.

    unknow means that cant knows if it’s valid or knows.

    what is your mailbox?

     

     

    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
    0
    0
    ewanly
    Participant
    Hi Hasan,

    Thank you for your reply.

    My mailbox is mail.vanlix.com

    During this, I tested my domain with mxtoolbox(Test Email Server) and I found there is an error saying “Reverse DNS does not match SMTP Banner” (Which as I understand it could the reason for having the email rejected in some cases)

    My VPS hostname and its rDNS is web.cloudglob.com and it has one IP address.

    Under cPanel I have multiple domains sharing the same IP and vanlix.com is one of them. How I can have an rDNS for each domain so it could Match the sending SMTP? Is it possible with one IP?

    Every documentation I’ve checked explaining how to set up the Reverse DNS which I already did for the VPS. I couldn’t find a good help for the shared IP situation!

    Your help will be much appreciated

    0
    0
    Hasan AboulHasan
    Site Admin
    none
    can you please send a screenshot of MX toolbox error .
    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
    0
    0
    ewanly
    Participant
    0
    0
    Hasan AboulHasan
    Site Admin
    none
    this is not rDNS problem, what type of SMTP you are using?
    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
    0
    0
    ewanly
    Participant
    I’m using the default cPanel email
    0
    0
    ewanly
    Participant
    Dear Hasan,

    I solved the problem and I wrote the solution in here with the last mxtoolbox screenshot but I don’t know why it’s not showing here. If it’s pending moderation then no problem, but if something else you may need to look at it.

    I had such a problem some days ago and I reposted the reply then it’s worked.

    1
    0
    ewanly
    Participant
    Hi Hasan,

    Finally, I found the reason and the solution in this article;

    https://forums.cpanel.net/resources/mxtoolbox-smtp-failures-false-positives.545/

    I did whitelist the IP’s of mxtoolbox in my WHM/Greylisting

    And mxtoolbox test result became like this screenshot:

    Thank you for your kind support.

    1
    0
    ewanly
    Participant

    Hasan AboulHasan: can you please send a screenshot of MX toolbox error .

    And this is a source code of an email I’d sent from vanlix.com to my gmail;

    <h3 class=”page_title”>Original Message</h3>

    Message ID <9e263c7d3e258bdbcb3d2b51ea9303ff@vanlix.com>
    Created at: Sat, Nov 28, 2020 at 3:03 PM (Delivered after 0 seconds)
    From: Esam | 𝗩𝗔𝗡𝗟𝗜𝗫 <esam@vanlix.com>
    To: Esam VANLI <ewanly@gmail.com>
    Subject: Test from the web client
    SPF: PASS with IP 173.249.23.63 Learn more
    DKIM: ‘PASS’ with domain vanlix.com Learn more
    DMARC: ‘PASS’ Learn more
    Copy to clipboard
    Delivered-To: ewanly@gmail.com
    Received: by 2002:a9f:27c8:0:0:0:0:0 with SMTP id b66csp1760631uab;
            Sat, 28 Nov 2020 03:03:07 -0800 (PST)
    X-Google-Smtp-Source: ABdhPJwQn/F9n7Hh/nlTl9wAxF6BstTDBIhdP62qTZIS7ihyqMP7T5oDFA5VXrJlX6ZIhvFRm8Bh
    X-Received: by 2002:adf:a451:: with SMTP id e17mr16489298wra.99.1606561386872;
            Sat, 28 Nov 2020 03:03:06 -0800 (PST)
    ARC-Seal: i=1; a=rsa-sha256; t=1606561386; cv=none;
            d=google.com; s=arc-20160816;
            b=AGdm0+QTIw5ILiNnJYObiCMDMl/vPNMC42ejDIlDnprHxsDHRokULP+Rz4ku8BYX9K
             3Fknnm9ziFNRSfVoZ5V4IUyZEaBC5hSVbFa0IAcV9qqCPyXBFyXCcTRbcFfdK0dnyOZC
             o692XfVul7PP3OyrVi6wuky5WOzqZ+rtDoUSdm7udy+KsCWyLpT7B3C0nskKBIuyuP/i
             laJ+mMW57Piahph8/hwyC+KTlxrnm8cut7OnKoXjFROwAF92Euykrj17skH5nVcHHahT
             oxQHTHzGTzSTjpyNIx+egXtUDnGKe1YuA1YE/fQdjP4gBh16U/MS9+VbxqdVH23wawjx
             4CNQ==
    ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
            h=organization:message-id:user-agent:subject:to:from:date
             :mime-version:dkim-signature;
            bh=/kKfEJOH3T4Y3wIfJzr14pjLBUT8O+9vgwbhL6HN9QI=;
            b=KQtyayBK4UT/jZSYdLfVD9RLKQcmXiwMHLjXBdgE+qaBgcTjLKgwvSBWG6z14wHALp
             7VdbqfCOIwXnDI8GvCdZw+PTalv+T0S9lMUTHjTTRON7yW4rrk/nT0Htf0SHDXVpvYtp
             VsCRy2GU39A4/L85e0uWvhFPaeTqY3g6pdI/PeJFakUAs3cOZDzEijbe10/9LQLyHi6Z
             NLe3zBL434D/a+fL/KwT6k5cJJsBgD6ijC6u1Cu2ujxczs3swuCE0h7zPAwJEHfbhP+/
             W4NJ8ZiCX9/kuAslyPkcr93uL4UjBv9JzAu8n8UdV7F4CwDhb6H/MKLcLdfsHN1bRBqi
             1Ihw==
    ARC-Authentication-Results: i=1; mx.google.com;
           dkim=pass header.i=@vanlix.com header.s=default header.b=QVW96c87;
           spf=pass (google.com: domain of esam@vanlix.com designates 173.249.23.63 as permitted sender) smtp.mailfrom=esam@vanlix.com;
           dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=vanlix.com
    Return-Path: <esam@vanlix.com>
    Received: from web.cloudglob.com (web.cloudglob.com. [173.249.23.63])
            by mx.google.com with ESMTPS id c10si10985448wmk.172.2020.11.28.03.03.06
            for <ewanly@gmail.com>
            (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128);
            Sat, 28 Nov 2020 03:03:06 -0800 (PST)
    Received-SPF: pass (google.com: domain of esam@vanlix.com designates 173.249.23.63 as permitted sender) client-ip=173.249.23.63;
    Authentication-Results: mx.google.com;
           dkim=pass header.i=@vanlix.com header.s=default header.b=QVW96c87;
           spf=pass (google.com: domain of esam@vanlix.com designates 173.249.23.63 as permitted sender) smtp.mailfrom=esam@vanlix.com;
           dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=vanlix.com
    DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=vanlix.com;
    	 s=default; h=Content-Type:Message-ID:Subject:To:From:Date:MIME-Version: Sender:Reply-To:Cc:Content-Transfer-Encoding:Content-ID:Content-Description: Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc:Resent-Message-ID: In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:List-Subscribe: List-Post:List-Owner:List-Archive; bh=/kKfEJOH3T4Y3wIfJzr14pjLBUT8O+9vgwbhL6HN9QI=; b=QVW96c87XzVpxluUbtosjcl7jG 2PA3rFwvgOqyI6/6UpuMqE0al7OxedE4VTkGvxQxn5b7zPfXJkUQlmOEVhOvmaIjlwRqTNpCWovEK YJHSkN3iuZVdpWjE97bzure4LzajukBqBsPWQE4vScV89etlpzrfij2La5oY7lsRo3kPpt0Q2JL8J GgAvaFEg2nAX1rnLNFcfe8KjRu4fSJsT4CCj0Lac8qBWsTiYIT9UCRB9sjIRrt06IwKwboCue/ZJH bgTAgc36NcIGgIWoxRErprx0eSONKYxM96z1/TqiIlQAiSxko24x5eaLVVMDhOtRRBozI6lO21vpy 38LxMSXg==;
    Received: from localhost ([127.0.0.1]:34142 helo=web.cloudglob.com) by web.cloudglob.com with esmtpa (Exim 4.93) (envelope-from <esam@vanlix.com>) id 1kiy0Q-0001k7-BT for ewanly@gmail.com; Sat, 28 Nov 2020 15:03:06 +0400
    MIME-Version: 1.0
    Date: Sat, 28 Nov 2020 15:03:06 +0400
    From: "Esam | 𝗩𝗔𝗡𝗟𝗜𝗫" <esam@vanlix.com>
    To: Esam VANLI <ewanly@gmail.com>
    Subject: Test from the web client
    User-Agent: Roundcube Webmail/1.4.8
    Message-ID: <9e263c7d3e258bdbcb3d2b51ea9303ff@vanlix.com>
    X-Sender: esam@vanlix.com
    Organization: VANLIX Marketing LLC
    Content-Type: multipart/alternative; boundary="=_8223d200098753ee8e5045a4bd5eeb90"
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - web.cloudglob.com
    X-AntiAbuse: Original Domain - gmail.com
    X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
    X-AntiAbuse: Sender Address Domain - vanlix.com
    X-Get-Message-Sender-Via: web.cloudglob.com: authenticated_id: esam@vanlix.com
    X-Authenticated-Sender: web.cloudglob.com: esam@vanlix.com
    X-Source: 
    X-Source-Args: 
    X-Source-Dir: 
    
    --=_8223d200098753ee8e5045a4bd5eeb90
    Content-Transfer-Encoding: 8bit
    Content-Type: text/plain; charset=UTF-8; format=flowed
    
    -- 
    
    Regards,
    
    𝗩𝗔𝗡𝗟𝗜𝗫
    --=_8223d200098753ee8e5045a4bd5eeb90
    Content-Transfer-Encoding: quoted-printable
    Content-Type: text/html; charset=UTF-8
    
    <html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
    =3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family: Verdana,Gen=
    eva,sans-serif'>
    <p><br /></p>
    
    -- <br />
    = <br />Regards,<br /><br />=F0=9D=97=A9=F0=9D=97=94=F0=9D=97=A1=F0=9D=97=9F= =F0=9D=97=9C=F0=9D=97=AB
    </body></html> --=_8223d200098753ee8e5045a4bd5eeb90--
    0
    0
    Hasan AboulHasan
    Site Admin
    none
    Thanks for sharing!
    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
    0
    0
Viewing 17 replies - 1 through 17 (of 17 total)
  • You must be logged in to reply to this topic.