I Can,t Import New Emails

This topic has 23 replies, 5 voices, and was last updated 2 weeks, 5 days ago by Hasan AboulHasan.

Post

- November 16, 2020 at 2:00 am
- Quote
rbnbasim
Participant

Hello

When I Need to Import new Emails , I See This Message

Import Emails from Text Error , Please Contact Support

Can you help me ?

Regards

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Viewing 30 replies - 1 through 30 (of 33 total)

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Replies

- November 16, 2020 at 4:08 pm
- Quote
abdallahTaleb
Participant

Hi friend, are you importing from a CSV file ?

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- November 16, 2020 at 7:31 pm
- Quote
rbnbasim
Participant

Hi Friend

No I Import From TXT

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- November 17, 2020 at 4:32 pm
- Quote
Hasan AboulHasan
Site Admin

can you please attach a sample of the text file you are trying to import, so I can test from my side?

Hasan Aboul Hasan Founder & CEO at H-educate
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- November 17, 2020 at 6:44 pm
- Quote
rbnbasim
Participant

Hi , All Files I Import before is TXT Files with Just Emails , Before I Have Successful Import but now I Can,t ,,,,

also I Can,t attached file here , but My all TXT Files with just Emails Like this

fesanders@onsbrabantnet.nl
leonie.soiron@gmail.com
spiro.bunster@gmail.com
amber@amber-neumann.com
christellcocop@gmail.com
lanamatiscsak@hotmail.com
calumjames123@hotmail.co.uk

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- November 18, 2020 at 2:57 pm
- Quote
Hasan AboulHasan
Site Admin

I just tried, and it worked from my side, can you please download the new version of the super sender, and test again.

this new version has a lot of more features, get it and test here for free:

Super Email Sender

and let me know your feedback

Hasan Aboul Hasan Founder & CEO at H-educate
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- November 21, 2020 at 2:54 pm
- Quote
rbnbasim
Participant

Hi ,

I Download this new version but i have some problem , When I Create a Campaign , Some Campaigns Is Not Finish , and Stopped in 13% or 20% or like that , How I Can Send Full Campaign with no any problem and stopped ?

Thank you

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- November 22, 2020 at 3:03 pm
- Quote
Hasan AboulHasan
Site Admin

HI friend, this is means you fixed your first problem.

there is a detailed log in the application, where you can see where the campaign stopped, and know why it’s stopped. please check the logs and let me know what happened, and please tell me how many emails you are sending and through which SMTP?

Hasan Aboul Hasan Founder & CEO at H-educate
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- November 23, 2020 at 3:58 am
- Quote
rbnbasim
Participant

Hi Hassan , Thanks for your reply .

I Send Campaign with just 2000 Emails and my SMTP from Sendgrid.com

You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen )

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- November 23, 2020 at 4:07 am
- Quote
rbnbasim
Participant

https://paste.pics/ARUI0

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- November 23, 2020 at 4:07 am
- Quote
rbnbasim
Participant

https://paste.pics/ARUI4

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- November 24, 2020 at 11:32 am
- Quote
Hasan AboulHasan
Site Admin

HI friend, you can see where exactly the campaign stopped (on which email) and what is the error in the box below, please scroll down and check.

Hasan Aboul Hasan Founder & CEO at H-educate
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- November 24, 2020 at 6:48 pm
- Quote
Piotr
Participant
I think the label is wrong

Is error ? False = means OK

I too can’t import TXT and CSV
My csv and txt files don’t have ” ”

only

first name;last name;email;website

This reply was modified 3 months ago by Piotr.

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- November 27, 2020 at 7:28 am
- Quote
rbnbasim
Participant

Hi Hasan , thanks for reply

I Check and This is Error :

Error Sending Email ! Reached Maximum number of messages sent per Connection .

How can I solve this problem ?

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- November 28, 2020 at 2:18 pm
- Quote
Hasan AboulHasan
Site Admin

This is a limitation of the SMTP service.

Hasan Aboul Hasan Founder & CEO at H-educate
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- November 29, 2020 at 5:23 pm
- Quote
rbnbasim
Participant

Hi Hasan

I Use the same SMTP in another Sending program and I Send 100k On Same Campaign with no any problem !

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- November 30, 2020 at 1:37 pm
- Quote
Hasan AboulHasan
Site Admin

Please send me the screenshot of the error in the app, and what is the SMTP you are using?

Hasan Aboul Hasan Founder & CEO at H-educate
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- December 1, 2020 at 6:35 am
- Quote
rbnbasim
Participant

Hi Hasan

This is Error

Error Sending Email ! Reached Maximum number of messages sent per Connection .

My SMTP from Sendgrid

Can you please give another sites with good SMTP Service , I need to try Different SMTP and choose the best one to using in the APP

thank you

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- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

https://paste.pics/ARUI0

https://paste.pics/ARUI4

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- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

https://paste.pics/ARUI0

https://paste.pics/ARUI4

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- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

Hi Hassan , Thanks for your reply .

I Send Campaign with just 2000 Emails and my SMTP from Sendgrid.com

You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen )

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

Hi Hassan , Thanks for your reply .

I Send Campaign with just 2000 Emails and my SMTP from Sendgrid.com

You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen )

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

Hi Hassan , Thanks for your reply .

I Send Campaign with just 2000 Emails and my SMTP from Sendgrid.com

You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen )

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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0
- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

Hi Hassan , Thanks for your reply .

I Send Campaign with just 2000 Emails and my SMTP from Sendgrid.com

You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen )

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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0
- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

Hi Hassan , Thanks for your reply .

I Send Campaign with just 2000 Emails and my SMTP from Sendgrid.com

You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen )

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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0
- December 2, 2020 at 2:08 pm
- Quote
rbnbasim
Participant

Hi Hassan , Thanks for your reply .

I Send Campaign with just 2000 Emails and my SMTP from Sendgrid.com

You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen)

https://prnt.sc/vo1can

https://prnt.sc/vo1ci5

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- December 4, 2020 at 11:26 am
- Quote
Hasan AboulHasan
Site Admin

How many threads do you set in the app?

and which other application you are using? it may be a bug, I need to understand exactly what you are doing to investigate this.

Hasan Aboul Hasan Founder & CEO at H-educate
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- December 4, 2020 at 11:44 am
- Quote
rbnbasim
Participant

Hi

Maybe 2 or 3 on same time

I Used Sendblaster and my smtp from sendgrid , but from yesterday my smtp not working ,

please can you give any solution for good SMTP another sendgrid ?

thank you

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- December 12, 2020 at 11:59 am
- Quote
rbnbasim
Participant

Any Help Please !

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