I Can,t Import New Emails

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  • Post
    • November 16, 2020 at 2:00 am
    rbnbasim
    Participant
    Hello

    When I Need to Import new Emails , I See This Message

     

    Import Emails from Text Error , Please Contact Support

     

    Can you help me ?

     

    Regards

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Viewing 15 replies - 1 through 15 (of 17 total)
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  • Replies
    • November 16, 2020 at 4:08 pm
    abdallahTaleb
    Participant
    none
    Hi friend, are you importing from a CSV file ?
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    • November 16, 2020 at 7:31 pm
    rbnbasim
    Participant
    Hi Friend

     

    No I Import From TXT

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    • November 17, 2020 at 4:32 pm
    Hasan AboulHasan
    Site Admin
    none
    can you please attach a sample of the text file you are trying to import, so I can test from my side?
    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
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    • November 17, 2020 at 6:44 pm
    rbnbasim
    Participant
    Hi , All Files I Import before is TXT Files with Just Emails , Before I Have Successful Import but now I Can,t ,,,,

     

    also I Can,t attached file here , but My all TXT Files with just Emails Like this

     

    fesanders@onsbrabantnet.nl
    leonie.soiron@gmail.com
    spiro.bunster@gmail.com
    amber@amber-neumann.com
    christellcocop@gmail.com
    lanamatiscsak@hotmail.com
    calumjames123@hotmail.co.uk

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    • November 18, 2020 at 2:57 pm
    Hasan AboulHasan
    Site Admin
    none
    I just tried, and it worked from my side, can you please download the new version of the super sender, and test again.

    this new version has a lot of more features, get it and test here for free:

    Super Email Sender

     

    and let me know your feedback

    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
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    • November 21, 2020 at 2:54 pm
    rbnbasim
    Participant
    Hi ,

    I Download this new version but i have some problem , When I Create a Campaign , Some Campaigns Is Not Finish , and Stopped in 13% or 20% or like that , How I Can Send Full Campaign with no any problem and stopped ?

     

    Thank you

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    • November 22, 2020 at 3:03 pm
    Hasan AboulHasan
    Site Admin
    none
    HI friend, this is means you fixed your first problem.

    there is a detailed log in the application, where you can see where the campaign stopped, and know why it’s stopped. please check the logs and let me know what happened, and please tell me how many emails you are sending and through which SMTP?

    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
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    • November 23, 2020 at 3:58 am
    rbnbasim
    Participant
    Hi Hassan , Thanks for your reply .

    I Send Campaign with just 2000 Emails and  my SMTP from Sendgrid.com

    You Can see this Campaign I Create for 2000 Emails and the program just Sending 13% After that Stopped , please check the link (Print Screen )

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    • November 23, 2020 at 4:07 am
    rbnbasim
    Participant
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    • November 23, 2020 at 4:07 am
    rbnbasim
    Participant
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    • November 24, 2020 at 11:32 am
    Hasan AboulHasan
    Site Admin
    none
    HI friend, you can see where exactly the campaign stopped (on which email) and what is the error in the box below, please scroll down and check.
    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
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    • November 24, 2020 at 6:48 pm
    Piotr
    Participant
    I think the label is wrong

    Is error ? False = means OK

     

    I too can’t import TXT and CSV
    My csv and txt files don’t have ” ”

    only

    first name;last name;email;website

    • This reply was modified 1 week ago by Piotr.
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    • November 27, 2020 at 7:28 am
    rbnbasim
    Participant
     

    Hi Hasan , thanks for reply

    I Check and This is Error :

    Error Sending Email ! Reached Maximum number of messages sent per Connection .

    How can I solve this problem ?

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    • November 28, 2020 at 2:18 pm
    Hasan AboulHasan
    Site Admin
    none
    This is a limitation of the SMTP service.
    Hasan Aboul Hasan Founder & CEO at H-educate  Facebook icon  LinkedIn icon  Youtube icon  instagram icon
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    • November 29, 2020 at 5:23 pm
    rbnbasim
    Participant
    Hi Hasan

    I Use the same SMTP in another Sending program and I Send 100k On Same Campaign with no any problem !

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