- December 12, 2020 at 11:10 am
I have a problem with super email sender 4.
I setup the campaign, I tested the email sending is working perfectly.
When I start the campaign it stops at 1%.
I tested smaller campaigns and stops at 20%, 30% or 10%.
Can you help me?00
- December 15, 2020 at 1:18 pm
Hey hassan i know whats the issue it happened to me and others as well
- January 13, 2021 at 8:19 am
in the log section it says Error Sending Email!4.4.1 connection timed out
the problem is all smtp including mostly office 365 like stop for small error sometimes
and then after that you can send normally to fix it you need to add retry in case of error like
in sendblaster here a screenshot so you can understand https://imgur.com/a/wslhQ5d
(and btw my office smtp is working fine with dkim spf and dmarc and i tried in another application and i sent 1000 emails normally
and thanks for developing this tool its amazing with new open rate tracking , only this error and it will be perfect)00
- January 13, 2021 at 3:03 pm
- January 13, 2021 at 5:44 pm
You can see a error in the sending log:
What does that mean?00
- January 13, 2021 at 6:54 pm
ok so what does means?
- January 13, 2021 at 8:18 pm
can’t connect anymore to the smtp?
the smtp rejects super email sender after some time?00
What this error means?00
- January 13, 2021 at 9:35 pm
I’m facing also some issue. I can send like 60-80 emails and then stops and in logs I’m getting this error:
- January 14, 2021 at 10:57 am
error send email the smtp server has unexpectedly disconnected
I’m using mailgun SMTP and on other software like MaxBulkMailer I not having any issues like this at all.
Any tips to fix this ? I need to upload my list again and then it will send but it just can’t retry automatically,
Have an nice day.00
- January 14, 2021 at 8:09 pm
I use just 1 thread.
- January 14, 2021 at 8:25 pm
I noticed that on my other software Max Bulk Mailer I also getting sometimes this error but it will just automaticly reconnect.
Not sure if this can be some issue with my internet connection, port or something else…
Let me know your thoughts,
- January 15, 2021 at 9:32 pm
Hey hassan its from the app cuz it stops sending after 5% and with other app i use ultimate mailer its sends 3000 cold email fine
- January 17, 2021 at 3:40 am
if you can please adjust the timeout to 600 sec like other apps
and thank you
Hassan, the problem is from super email sender 4.
- January 17, 2021 at 8:46 am
It happens with custom smtp made with centos web panel and postfix and also happens with elasticemail smtp.
Is there a way to keep using super email sender 3?
On super email sender 3 the error didn’t occurred but now when open super email sender 3 it says that I must update to super email sender 4.
- January 18, 2021 at 8:05 am
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