Which of the following features is an advantage of a switch over a hub?
A group of users need to connect directly to a printer with continuous access. Which of the following connection types will achieve this? A
A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely the reason for this issue?
A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?
A technician is required to connect a new cable to an open port on the patch panel. Which of the following would the technician MOST likely use in this situation?
A network technician connects a tone generator to an RJ-45 drop. Which of the following is the MOST likely reason for doing this?
After migrating a network-based print queue to a new server, users are reporting that documents are not printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST resolve this issue for the affected users?
A technician has just installed a wireless access point in a customer’s home office. While testing the network and browsing the Internet, the technician finds that the connection is not stable, speeds are slow, and websites sometimes do not load. Which of the following should the technician do FIRST?
A user wants pages 1-5 separated from 6-8 when they are retrieved from the printer. Which of the following settings would the user change in the print job to ensure the pages are separated?
A user has received an error message when connecting to the wireless network. The error indicates the IP address being used by the user’s system is already in use. A DHCP server is used on the network. After having the user disconnect from the wireless network, the technician is still able to ping the user’s IP address. Which of the following is MOST likely the cause?
The technician is troubleshooting a connection issue between the switch and the wall jack. The user is plugged into the jack; however, there is no connection. The technician goes into the switch room to see if the cable is plugged into the switch, but none of the cables are labeled. Which of the following tools would the technician MOST likely use to find this cable?
Which of the following is used to facilitate communications with a user’s smartphone in order to make purchases and payments by proximity?
A user is unable to show an Android smartphone display on a TV. Which of the following settings should the technician check to resolve this issue?
A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped so data loss is not a concern. Which of the following options should be considered to secure the laptop?
A user is reporting toner smudging on paper after printing. Which of the following should the technician inspect?
A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media. Which of the following optional add-ons will provide this functionality?
A technician is installing a wireless router to be used as an access point. The company firewall will assign IP addresses to devices on the wireless network. Which of the following settings does the technician need to disable on the wireless router to accomplish this?
A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is recommended to fix this issue?
A technician is installing a network-enabled security system that features IP-based cameras. To access the system remotely, which of the following capabilities is MOST likely to require configuration?
A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?
A technician is responsible for setting up laptops in a room for a small conference. The laptops need to communicate with each other as well as a workstation in the room. The workstation has a wireless expansion card. A switch is not available for the laptops and they cannot access the corporate network. Which of the following does the technician need to implement?
A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which of the following should the technician check NEXT?
A new company is thinking of upgrading its media workstation in the conference room. The computer will be predominantly used for graphically intensive presentations, slideshows, and video gaming tournaments. Which of the following BEST satisfies the needs of the company?
An IT manager needs to install a large display in a front office area with a lot of natural light. Which of the following display technologies will BEST satisfy the requirements of the design plan?
Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the user?
Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet. A technician has verified all hardware connections are operational. Which of the following settings should the technician check NEXT on the router?
A technician finds an external hard drive with the markings “IEEE 1394” on it. Which of the following cable types would be needed to view the contents of this drive?
A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct machine, which of the following MUST the technician do on the router to accommodate this?
Ann, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?
A server has been configured behind a firewall and a website has been deployed, but customers are unable to access the website. Which of the following should the technician do to ensure the customers can access the site?
A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to accomplish this task?
A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasionally jumps around the screen while the customer is typing. Which of the following should the technician do to mitigate this issue?
A user creates a file in presentation software to be shown on a widescreen display. The user would like to adjust the aspect ratio of the slides in the presentation software so they display without extra black areas on the top, bottom, left, or right of the slides. Which of the following aspect ratios would BEST meet this requirement?
Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?
An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST suitable for this purpose?
Which of the following is an advantage of using static IP addresses for a business?
A technician is notified of an inkjet printer not printing properly. The user’s computer has the printer software loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly. Which of the following would the technician typically perform FIRST to resolve the issue?
Which of the following wireless technologies is LEAST likely to be intercepted by a third party?
Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?
Which of the following connectors can be used for video, audio, and storage devices?
Two drives in a RAID 5 have failed. Which of the following will the technician need to implement? A
A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to be configured?
The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?
Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?
A technician is asked to install Microsoft office directly on a customer’s computing device. The technician notifies the customer that office cannot be installed directly on that device. Which of the following device types does the customer have?
A video projector shows the image from a laptop, but everything is colored blue. Which of the following is the MOST likely the cause?
A technician is planning on running multimode fiber and only needs the fiber runs to be 500 feet (152 meters) in distance. Which of the following connectors should the technician use?
Which of the following would typically require the use of a punchdown tool to connect a cable to the network switch?
Which of the following is an advantage of UDP over TCP?
A technician is tasked with setting up a workstation in a new location. The technician realizes there is no network connectivity and the workstation’s NIC does not have a link light. Given the connection in the wall is correctly labeled, which of the following would be BEST for the technician to use NEXT?
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